Privacy and Policy

Pulmovista Clinic
Effective Date: 1-1-2025

At Pulmovista Clinic, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you interact with us—whether through our website, clinic visits, phone calls, or other communication channels.

  1. Information We Collect
    We may collect the following types of personal and medical information:

      a) Personal Information:

  • Full name

  • Date of birth, age, and gender

  • Contact details (email address, phone number, physical address)

  • Identification details (e.g., Aadhaar, PAN, or other IDs if required for records)

     b) Medical & Health Information:

  • Medical history, current symptoms, and ongoing treatments

  • Diagnostic test results and lab reports

  • Prescriptions and clinical notes

  • Appointment history

     c) Website & Technical Data:

  • IP address

  • Browser and device type

  • Pages visited and interaction logs

  • Cookies and session data (for analytics and personalization)

  1. How We Use Your Information
    Your information is used for:
  • Providing medical consultation, treatment, and follow-up

  • Booking and managing appointments

  • Maintaining electronic medical records (EMRs)

  • Sending lab reports, prescriptions, or reminders

  • Responding to patient inquiries

  • Improving our services and patient experience

  • Internal audits, research (non-identifiable data), or compliance

  •  We ensure that the data is only used   for medical and administrative           purposes, with your well-being as       our primary goal.

  1. Data Sharing and Disclosure
    We do not sell, rent, or share your personal data with third parties for marketing purposes.
    However, your data may be shared with:
  • Internal medical staff and administrative team

  • Authorized diagnostic labs or imaging centers (only with your consent)

  • Legal or regulatory bodies if required by law

             

  1. Data Protection and Security
    We implement strong physical, electronic, and managerial security measures to protect your data, including:
  • Secure servers and encrypted databases

  • Role-based access controls

  • Regular security audits and system updates

  • Confidentiality training for all staff

              

  1. Your Rights
    As a patient, you have the right to:
  • Access your personal health records

  • Request corrections in your medical data

  • Withdraw consent for specific uses (subject to legal and medical limitations)

  • Request deletion of your information (if permissible by law)

             contact us at     [ pulmoclinicinfo@gmail.com]

  1. Cookies and Website Tracking
    Our website may use cookies and tracking technologies to:
  • Improve your browsing experience

  • Understand user behavior for analytics

  • Offer a personalized interaction.

  1. Retention of Information
    We retain your medical and personal information for as long as necessary to:
  • Fulfill the purpose for which it was collected

  • Comply with applicable legal or regulatory requirements

  • Ensure continuity of care and treatment

Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites.
Changes to this Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the revised date. We encourage you to review this policy periodically.
Contact Us
For any queries, concerns, or requests related to your privacy:
Pulmovista Clinic
[REAR BASEMENT, R45, Block R, Greater Kailash I, Greater Kailash, New Delhi, Delhi 110048]

Phone: [ 96672 10300]

Email: [ pulmoclinicinfo@gmail.com]
Website: [pulmovistaclinics.com]